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Stephenson House 15 Church Walk Peterborough PE1 2TP Tel. 0800 195 6902 |
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Testimonials of Recently supplied rings |
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Loose Diamond Testimonial and pictures showing the beauty of this loose diamond supplied by us : press here. |
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Hi Rachel and Leo,
I received my ring this morning, to say I am thrilled to bits is an understatement. It is absolutely gorgeous and is exactly what I wanted, I can't wait to get home and show my husband. The level of customer service that you both have given me has surpassed my expectations. I was (like most other people before me) nervous of ordering something I couldn't actually see over the internet but your emails and conversations laid my fears to rest and you stuck with me while I tried and described exactly what I want. Thank you so much, I really am over the moon. If anyone I know is looking for any jewellery, I will be pointing them in your direction. I am going to leave my ring into get valued for insurance purposes and I will let you know what the outcome is. Best regards, Grania |
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Dear Helen
I would like to thank you for all the time and trouble you have taken to present me with the actual ring I had envisaged from the start of our correspondence. I am more than happy with the superb diamond and the setting is exactly the one I had been hoping for. The time and care you have taken to enable this to happen is very much appreciated as I know I was not the easiest customer to deal with. The price was much less than I had been expecting for such a beautiful ring. It will be my pleasure to recommend you to all my friends. Once again many thanks and I hope that I can use your service again. Yours sincerely S. Campbell |
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Dear Steve and Helen,
Thank you so much for all of your patient help and guidance in finding what will prove to be the perfect diamond ring! It is a tense time when spending thousands of pounds and not actually seeing what you have purchased until it arrives, but you kept me at my ease every step of the way through ID and purchase of the diamond to ring setting and secure delivery. The valuation was an added bonus, proving I had saved nearly 4000 pounds. Fantastic guys thank you Steve W. 14/3/07 |
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Knowing nothing about diamonds but needing to get engaged, I left matters in Steve's hands. I ended up with a stunning diamond set in a classy platinum band, and now have a delighted fiancee! Many thanks, Diamondhunt! Roy W. 02/10/06. Hi Steve, I recently had a safeguard uk valuation carried out on my finished piece, you'll recall the diamond supplied was certified D VS1, it has been assessed as D VVS2 and noted so on the report, a pleasant surprise. The retail price of replacement given reflects a total saving of £2300. Wishing you every success, Many thanks, Colin H. |
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Steve
The loose the diamond you sourced for me arrived yesterday, 8 days from securing to taking delivery. Who could complain! To my untrained eye it looks fabulous. I'm having it set by a well respected craftsman who has for many years ran his own workshop/gallery. He couldn't compete on a supply only basis and was genuinely shocked at your competitive prices. I probably had the same understandable concerns as many potential customers but after some basic research, companies house/ trading standards/ vat , the legitimacy of diamondhunt was confirmed to my satisfaction, I also choose to make payment via credit card which affords added protection. I have to say it was refreshing to receive such high levels of service; the professional/personal balance was perfectly struck. Steve is a pleasure to deal with. Without hesitation I would recommend diamondhunt.co.uk Once again many thanks. Colin Hislop |
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Hi Steve,
The diamond was delivered on Saturday morning and is absolutely stunning!!! My other half has taken it to our local jewelers and they are working on the setting as we speak which will hopefully be ready by the 10th February which is just after our 2 year anniversary so is perfect timing! I just wanted to say a massive thank you for the excellent service that you provided in both helping me with the setting and selecting the perfect diamond for me which was delivered in such a speedy way! As you know, my sister and her Fiancé recommended you as they purchased her engagement ring from you in December 2004. I would highly recommend your company to anyone as not only did we receive the best service and support from you but have also made a huge saving on the diamond. Once the ring is finished I will send you a photo of it and also let you know how much it has been valued for. Thanks again Steve for not only a superb service but for also putting up with my 101 great emails while I was trying to make up my mind!!! Louise & Cliff. |
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Hello Steve
I'm just writing to thank you for the good advice and quick service and I am happy for you to share this story with your potential customers if you want to use it as a testimonial. My wife and I celebrated our 25th wedding anniversary in Paris and 11 days before departure I rang you up to discuss the possibility of getting a diamond ring. After several phone calls and speedy emails you gave me details of 25 diamonds that matched my requirements and recommended 3 in particular on the basis of cut. I now realise that I hadn't being giving enough emphasis to cut in my previous research focussing more on colour and clarity instead. The cut makes the sparkle and that afterall is what a diamond is about. Even though my chosen diamond was in Tel Aviv and there were 2 imminent public holidays in Israel which only left about a week you managed to secure the diamond, have it set the day it arrived and send it the next day so it got to me in good time. On the morning of our anniversary I told my wife I'd got her a very small gift and surprised her with the ring. She was delighted and thrilled, and I am pleased to know it is well cut with the result that it sparkles wonderfully. I have to confess it was a rather nervous leap of faith transferring such a large sum of money to someone I'd only spoken to on the phone a few times but I figured someone who had been trading with the same address and phone number for a number of years (as evidenced by some old dated cached web pages and business directory entries) was likely to be above board. Then when another search turned up an article in the Peterborough press about the DiamondHunt sponsored greyhound darby I found that curiously reassuring. Another time I may have taken up your offer to come to Peterborough for a face to face exchange but there wasn't time so I decided it would almost certainly be OK and went to the bank to make an instant transfer (by chance we use the same bank). I am glad I did as the ring arrived the next morning and as I said above it is a real sparkler. I have since seen diamond rings in shop windows of the same shape and size but with the certificate details showing signicantly lower grading with typical price tags of £3800 compared to the £2338 that I paid. From this I estimated I would have to pay around double the price in the high street to have got a diamond ring with a similar quality stone. Today I took the ring to be valued by a SafeGuard UK valuer who hold occaisional event days for on site valuations in addition to their usual business of accepting items submitted via jewellry shops and traders. SafeGuard are part of the Assay Office and provide the most reliable independent valuations. After a thorough examination and measurement with all the equipment he confirmed the diamond was exactly as described on the certificate, which was a relief, and gave a valuation of £6250 as the retail price of replacement - 2.67 times (or nearly £4000 more) than the price I paid. My own estimate obviously didn't allow enough premium for the extra quality of my diamond compared to shop diamonds I will be recommending you to anyone I know who is looking for diamond jewellry. It's my wife's sister's 25th next year and I suspect I will be putting some business your way! Thanks again. David |
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Steve,
I’ve received the ring yesterday. I can tell you that I’m fully satisfied. My wife was amazed with the stone – fire is wonderful. I believe that I decided well to take the stone with perfect cut.
Thanks again for your help and time during my evaluation. I can recommend your company to anyone on the web. I do hope that in near future I can surprise my wife with another stone. Warmest regards, Rastko |
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Steve,
I received the ring yesterday and am very happy as I am sure Fiona will be. Despite reading all the testimonials, I can’t express the feeling of relief when it actually arrived (much earlier than expected). I will be recommending your services to everyone I know, and would be happy for you to use any of our e-mail conversation as a testimonial. And if you do use it on your website I would like to advise any prospective customers to place their order without hesitation, you will feel nervous (as I did) but when the finished item arrives it will most definitely be worth it! Thanks again for your quick, professional service. Thanks and regards, Mike B |
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Dear Steve,
I feel I must write to express my thanks to you for your patient, honesty, kindness and advice. My husband, had instructed me to find the pear shaped diamond ring of my choice as a 25th Wedding Anniversary present. Up to now it had always been a trip to Hatton Garden and then a 3 - 4 week wait. He was absolutely astounded when I told him I had found the diamond via the internet. Between my little knowledge and your expertise I now have the most beautiful pear shaped diamond ring which, as you said has an ideal cut and sparkle. From making that first phone call, it was very obvious that I was extremely anxious about purchasing a diamond over the internet without even seeing it. At no time did you make me feel that my numerous phone calls were an inconvenience to you. I can honestly say that I do not know of anywhere else, that you could choose your diamond, choose your setting and have the item delivered within 7 days. That is what you call service. I will not hesitate to recommend your services and indeed have already passed on the few business cards that I was given! I feel sure that at sometime in the future I will be ringing you again and who knows may be I will use your up-grading service, although I do not think I could find a more beautiful diamond of this shape. I guess I will just have to have another! Regards, Tessa D |
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Steve,
They are here - and they are SUPERB !!!! thank you soooo much.....i would be happy to give you a testimonial - My boyfriend proposed in December and we rushed out to the High Street to try and buy a ring. (having already looked several times of course !!!!) We found a beautiful ring in one of the best jewelers and snapped it up. I was delighted, but not for long - within the first month the ring had to go back as it had not been cleaned properly and the channel set diamonds on the side had slipped out of their settings. Obviously I was gutted, and when I noticed more problems with the ring in Feb I took it back again. The ring was so badly made when you looked very closely that they refunded me and we were back to the beginning ! In the meantime I had looked on the internet and spoken to a couple of friends who had bought diamonds abroad, and the value for money looked better. We all believe you get what you pay for, but having seen my other half pay top dollar for a bad quality ring, I was prepared to take a risk - anything would be an improvement ! I did my homework and the thing that made me chose Diamond Hunt initially was their prices - even better than the major retailers in Antwerp, but then when I spoke to Steve, he was brilliant - really understanding and totally on my side ! I felt that he genuinely would choose the best diamond he could for me, and he gave me tones of advice along the way. I am writing this wearing my new ring for the first time and can't stop looking at it ! From start to finish, it was under 3 weeks - which is a lot shorter than most jewellers if you have to order something. I also know I have a certified stone and a ring made especially for me. The final touch is that on Saturday, I was looking in jewellers windows to compare the prices of what I had ordered - and in one case, the ring (exactly the same stone and certification) was 3 times the price - NO KIDDING !!! So, if you are thinking about buying online, but are not sure - Diamond Hunt are, without a doubt, the only people I would ever use to buy stones in the future - I am sure if you just make one telephone call, you will feel reassured like I did ! THANKS AGAIN STEVE - MATT AND I ARE DELIGHTED !!!!!!!! All the best, Sally |
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I came back from my holidays a little disappointed as I realised that I was with the girl of my dreams and I had missed a fantastic romantic opportunity to propose, but without a ring I just couldn’t do it. Her birthday was coming up though and I was determined to have a ring for her to open. The problem was I had 2 weeks to melt down her grandma’s jewellery for the ring, source a diamond and then set in!
I searched the web for companies where I could buy the diamond. Yours was one of 6 websites I was looking through at the time. I decided that I liked the look of your company and started to look into your website in more detail. It was great that you were UK based and that you were easily contactable. Not having much experience of diamonds the information on the site was great, previously the 4 C’s sounded like a management phrase! But your site allowed me to distinguish the parameters of each category. The best thing for me was that your site allowed me to draw comparisons between diamonds. Once I found the diamond I wanted I emailed you for some information and explained to your office that it was urgent (as I am sure most orders are!) but you were on holiday. Within 2 hours of you returning from your holiday you had telephoned me back and secured the diamond that I wanted. The diamond was brought into the country within 5 days and I received it special delivery with 16 hours after it arrived with yourselves. Your frequent updates on the delivery progress and the level of customer service you provided is not only to be matched against the delicacy of purchasing a diamond, for me it went far beyond. Now with your help I am sat here with a big smile on my face (and brownie points I the bag at home!) A definite recommendation to all out there! THANK YOU! Please feel free to use this as a reference (Take all company details off though) Thank you very much. |
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Steve
Just a quick note to say the ring arrived just before 1pm today. I am absolutely delighted with it, as is my fiancée. I would like to say that I had some initial apprehension about making such a purchase via the telephone and internet. I am sure many people would feel the same, but I would like to say that anyone feeling this way should put their concerns behind them and make the purchase through you. The ring is beautiful and I can honestly say I would not have been able to purchase such a ring through the high street, given their mark-ups etc. and the insurance valuation vs. the purchase price. From our first telephone conversation your service was impeccable and attentive - a pleasure to do business with you. Should you ever require a reference client, I would be happy to be that client. Thanks again and best wishes for the future of DiamondHunt.co.uk. Richard James |
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Dear Hayley and Steve,
I want to thank you so much for your help and guidance creating our engagement ring. I apologise for the delay in writing to you, but I wanted to have the ring valued first. The independent valuation house came back with a figure of over ten thousand pounds! needless to say, I was amazed, and stunned, at the news! I can't believe the kind of value you are offering. Throughout the whole process you have been very supportive and genuinely seemed to be looking for the best possible diamond for my money. You obviously found it! If you remember, I initially wanted a different stone, but unfortunately, it had very recently been sold. You told me you would do some investigating, and came back to me within 24 hours with a quote for several beautiful sounding stones. There was only had a fortnight before i was going on holiday, but somehow you managed to source the stone, and have it set, then delivered to my home with two days to spare. Brilliant service! You mentioned to me that people are sometimes concerned about ordering over the internet, especially when the value of the items runs into thousands. I must admit, I can understand those concerns. However, whenever I called I dealt exclusively with steve; not just someone in a large call centre, who can only identify you by a 15 digit code and your shoe size. Steve always knew exactly what I wanted, and was always able to help me out. He was very professional, and certainly knew exactly what he was talking about. The final touch was the ring delivery box, with it's own little light, to fully highlight the brilliance of the diamond. Nice touch! My girlfriend, (well, fiancee now i suppose!), loved the diamond and the setting. Everybody comments on how beautiful and white the stone looks, and how much brilliance it exudes. I really couldn't have asked for more. Thank you again Hayley and Steve All the best Dan |
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Hi Steve
I received the ring on Saturday and you are right it is stunning. I have to say I was apprehensive about buying such a high value item on the internet, particularly without seeing it. After inspecting various rings in High Street Jewellers it was clear that not only were the "4 C's " all important ( I couldn't believe how one diamond could appear so dull compared with another ) but also that your prices were very competitive. All the Jewellers agreed that a GIA certificate was not only desirable but would add value to the ring. On seeing the ring for the first time on Saturday I was more than pleased that I had trusted your judgement in choosing the diamond, it was as good as diamonds I had seen in High Street shops at nearly twice the price. I would also add that your service throughout has been exceptional. All that remains now is for me to give it my wife on our anniversary, I can't wait to see her face. Yours Andy |
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Hello Steve and Hayley,
Sorry for the delay in getting back to you, just been so busy...but thought I'd pass on my thanks, and please feel free to use my comments on your site and to let others know about your company. Firstly, I want to let you know that the ring did its job! I proposed to my girlfriend whilst she was visiting from America. She accepted and we are going to get married next year, as soon as I can get a visa to move to the US. She loved the ring, it was exactly what she wanted, and said it looked much bigger than she expected! Personally, I would like to say the service I received was excellent. I was a little hesitant at buying such an expensive item over the internet, but Steve kept me updated with regular emails concerning the ring, and I always felt like I was being given great service. I had a definite date I needed the ring by, and received it with time to spare. When the ring setting I originally wanted was not currently available, Steve let me know it would not be ready in time, and I was offered an excellent alternative at a very nice price - which let me get the ring for the date I needed. The presentation and packaging of the ring was excellent, all the relevant documents/certificates were included, and the ring-box itself has a cool little light in it when you open the box! It really added to the quality look of the product. And the choice was great, I was really after a marquise diamond, and of the many high-street retailers I visited, only 2/3 had any marquis diamond rings, and none of them were suitable. Your site really allowed me to buy the exact ring I wanted, and the prices let me afford a much bigger/better diamond than I would have got from the high-street. All in all, I couldn't be happier, I would recommend anyone thinking of buying a diamond to use your site, and wish you both the best. Many thanks, Jon |
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Hayley and Steve, "After becoming more confident regarding internet dealings, we book all our own holidays and flights etc now via internet totalling many thousands, I though I would investigate the smoke and mirror world of diamonds as I was intending to pop the question sometime soon. It quickly became a fascinating subject to me and I soon became a fussy customer who knew precisely what he wanted. I had a number of favourite diamond sites saved and I visited them regularly to check availability and price for very specific diamond criteria. After over 6 months of research I had honed it all down to the perfect requirements for the engagement ring I wanted. Eventually this came up on diamond hunt.co.uk and I began dealing with Steve. His service was first class from the beginning, he responded to my email enquiries efficiently and never grew impatient with all of my questions and demands. Now, unbeknown to Steve, I had printed off the cert of the intended purchase and popped along to Hatton Garden in London (near where I work in London). This is the noted and famous London diamond trading area and I wanted to check valuations and what was also on offer in a more traditional retail setting. Well, I was shocked. The service levels I received were poor to start with. I felt like I was just a meal ticket to a profit. I felt like these "dealers" were really keen....to tell me what they felt I wanted to hear! They were not keen to give me prices either, they were constantly probing for my budget (so transparent) which I resisted telling them. I purely wanted a price for a diamond similar to the cert I showed them. This proved difficult to get to and made me very nervous about buying from these people (I went to numerous shops on various visits each lunch time). They were also intend on knocking copy. By this I mean that they tried to sell me diamonds with different criteria to the one I was asking for. "No, colour is far more important than polish and symmetry, trade up to a better colour, they are all round brilliant after all"! What hogwash. In this case we had to look under a 10x glass to even notice the difference in colour. They did not know the level of knowledge I had attained and meanwhile, all around inexperienced innocent guys were being suckered in to a purchase. I hate to sound smug but... Needless to say I had found a great deal with Steve and was now convinced about the great value I could get. So, we agreed the details and I was a little nervous about the settings available. But Steve agreed that if I was not happy with the setting I could change it. When the ring arrived (yes in a great illuminated box) the ring had an amazing sparkle and I was delighted with this diamond...go for 4 or more stars if you can, with perfect dimensions, it shows. However, I did not like the setting at all (told you I was fussy). Steve offered to send me a range to choose from but what I wanted was to select and purchase the precise setting that I had seen on my visits to Hatton Garden (some good did come out of it). So I went and bought the setting myself from a specialist supplier to the trade and sent this back to Steve with the original diamond ring. He then set the diamond in this setting and returned it to me with a refund of the original 18ct gold setting. It all worked perfectly, I had both the diamond and ring setting I wanted, and all managed perfectly by Steve. One small gripe, the delivery method did not seek my personal signature and reception at work signed both times. It could have gone wrong in a bigger organisation with a big post room etc but I had primed reception to look out for the package and we are a small office. Never the less, I would most certainly recommend this company" Stephen, London. |
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Hayley and Steve, Reading some of the other reports, we too were a little apprehensive about paying money forward without having something immediately in return and to someone or some company that you know little about. I had spoken to Steve on 3 previous occasions, over a period of approaching 18 months, getting information on what to look for in a diamond. My wife will tell you I am a very fussy person, who likes things absolutely right. I was seeking a near flawless diamond, with a V V S rating, with a colour D or E and the size had to be over a carat and marquis in shape. Having looked at several stones in local shops and NEC dealers etc, nothing was particularly forthcoming and the prices quoted were really steep compared to Steve & Hayley’s. I kept visiting Steve’s website and comparing what was on offer. Prices being very favourable, I did notice some slight variations over this period for the same stone, but this was due to dollar fluctuations as the purchase is done in dollars. I eventually found what I was looking for, a 1.19 carat stone, VVS2 rating, dimensions 10.5mm long, just under 6 mm wide and depth approaching 3.5 mm. Any less than this and I thought it too thin, a mere slither. Also, Steve’s website provides a sparkle rating, the one I chose had a 4 star rating and believe me, this is the first 4 star I had seen over the 18 month period. I said to my wife, that I think I had found the one for us and what did she think. We decided we would go for it and arranged the bank transfer, e mailed Steve etc and waited. In the meantime we went on holiday and wondered how the order was progressing and joked that probably that was the last time we will ever see that money again and probably end up with nothing. Checked the e mails when I got back and was happy to see Steve had tried to contact us while we were away, to arrange delivery! (this being only 2 weeks after the money was transferred, which I thought was excellent). Agreed delivery address and 2 days later the ring was delivered to my wife’s workplace. She rang me and said the package had arrived but said she would open it later. I told her to forget later and open it! She rang back a little later and I could tell she was over the moon. When she got it home, the ring was in a very nice presentation box with a built in light (wow, nice touch. I’d forgotten about the light after reading other comments about it previous). The stone was beautiful, together with it’s GIA certificate. We are very pleased with our purchase and will not hesitate to use Steve & Hayley again, should we need any more diamonds in the future. Also, 2 people at Diane’s workplace have asked me for the website address, since we have been their guinea pigs, they now have no fear in ordering for themselves. How about signing me up on a commission basis Steve? Thanks again for your advice and excellent, efficient and trustworthy service. Nice to know you can still trust people these days. |
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Hayley and Steve, We began by looking around the high street stores but quickly realised that to be assured of quality and hence value, we wanted a GIA certificated diamond; however, the high street stores didn't have a great choice of certificated stones and what they had was very expensive. They were only too keen to push the non-certificated diamonds on which they only needed to provide a price without any real justification other than an in-store valuation certificate. We found that the stores would tell us what they thought we wanted to hear, whilst being unable or reluctant to provide any information of real substance. We began to look at web sites and ran into similar problems until we came across DiamondHunt. The website provides excellent information and full on-line certification details for each diamond, including the all important 'cut' grading. Steve was able to explain each aspect of the GIA certificate and handled everything very professionally. We were reasonably confident about the diamond if a little unsure about the setting; however, Steve was able to answer all our queries and on arrival we were both delighted with the colour, clarity and fire of the diamond as well as the setting. Many Thanks Regards Paul |
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Hi,
Just a quick note about the loose diamond I recently purchased and the service provided by Hayley and Steve. I was a first time buyer. I was nervous about committing to spending a large sum of money via the internet with people I did not know. The friendly dialogue, which included a step by step guide to how the purchase would proceed, was backed up by excellent service. I received the diamond that I expected. It was delivered within the time scales that I was given. It was received with all the expected documentation and there were no hidden/extra costs. The stone looks superb. Altogether a good experience. Now for the hard bit - My wife's birthday is on Sunday, I just hope she likes it ! Thanks to Hayley and Steve Steve Ingram |
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Hi Steve,
Sorry that it's taken so long to get back to you - we've been a bit busy with our new house etc. etc...... Natalie was absolutely thrilled with the ring when I gave it to her on her birthday (some time ago now, I know) and delights in showing it to all and sundry at every possible opportunity. I can't blame her though, it really is a captivating diamond!! Natalie finally got round to having the ring valued last week and she was a little bit shocked to say the least when she was handed the valuation certificate....... The good people at Ernest Jones said that it should be insured for a minimum replacement value of £4,500. When Natalie enquired as to what £4,500 would buy her today in the shop - nothing came close to the brilliance of the diamond that you supplied to us. Once again, may I take the opportunity to thank you for such a fabulous ring and to wish you every success in the future. I for one shall recommend you to anyone that ever mentions buying a diamond!! Thanks & Regards, Loic |
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Dear Hayley and Steve,
The ring was received safely this morning and I am absolutely blown away by the sparkle and brilliance of the diamond. It looks absolutely fantastic and has surpassed my expectations. Thank you very much for the service you offer, I will definitely recommend you to my single friends who are planning a similar course of action. My girlfriend and I are going on holiday in a months time and the plan is to pop the question while we're away. I'll let you know how it goes! Thank you once again. Best regards, Rory |
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Steve & Hayley, I had promised to buy a diamond for my wife 12 years ago when we first met so, by the time it came to actually make the purchase, you can imagine how significant the whole event had become. I was initially very apprehensive and sceptical about using an Internet site to make a purchase of such significance (in both monetary and sentimental terms). After a long search we found the stone of my wife's dreams on the Diamond Hunt website. Before making the purchase we had a period of correspondence with Steve Hunt during which my apprehensions were made clear. The responses from Steve were friendly, informative, highly professional and, most of all, very reassuring. At no time were we ever pressured to make a purchase. Once I had decided to 'take the plunge' and actually parted with my money the first class service did not disappear. We were kept fully informed at all times as to the progress of our purchase and our e-mails to Steve were all responded to by return. Needless to say, the ring arrived well within the 3-week time slot and my wife was over the moon. We have had the ring inspected and valued independently. It has been confirmed as being exactly what was detailed on the website and it has been valued in excess of what we paid for it. I have absolutely no hesitation in recommending Diamond Hunt. And to show how much a diamond means to the recipient, this is a follow up to the testimonial above: Dear Steve & Hayley, I'm sorry it's taken so long to write this thank-you e-mail, but Milly has had the chicken pox and Holly has been a nightmare this week! I gather you spoke to William on Monday, so hopefully he conveyed how happy we were with our parcel. I can't tell you how nervous I was opening the envelope... we had to go down to the pub to get some Dutch Courage! We read all the paperwork first, and opening that box was worse than any exam result envelope I ever opened as a teenager!! I can't tell you how much I love it (more than William definitely, but don't tell him that)- it seems to sparke from the depths of my finger, and I am conducting experiments to see where it does shine... under the duvet with just a chink of light, when we're bathing the kids etc etc. It's now great being left-handed, as I can look at it when I type at work, when I iron, and especially when I sign a card slip at the shops- I just want to say 'Have you seen how sparkly my ring is?' The setting is just 100% what I wanted- I'm 6'1'' with red hair, and the setting is plain with no frills, claws or any of the other things that wouldn't suit my unique personality!! When you have two children under 4, spending £4k on a diamond seems extravagant, but I now have something just for me. I never get excited about anything, but when your e-mail came with the tracking number and an ETA, I have to admit I was jumping up and down with excitement... my only complaint is that I had told myself that I would get the ring in 3 weeks, so when it came my nails were a mess, and my sister had to come to the rescue with a DIY manicure!! One good thing about having two daughters is that I will now need another 'significant' piece of jewellery so that they can each have a diamond when I am long gone... so I think earrings next...then another ring etc etc- I now think I may become a 'diamond junkie'- so when we are not paying nursery fees you will hear from us again. To reiterate Williams sentiments, we would be happy to recommend your company, and if anyone wants to speak to a satisfied customer, they are welcome to contact us here in Erskine... although it might be a long call as I could talk all night about how much I love my Lola (the diamond- if we were to have a 3rd daughter, that's what we would have called her!!) Hopefully William's letter sounds a wee bit more professional than this, but this e-mail is genuinely heart-felt, and if you wish to edit this for the website, please feel free to. [We changed the names for privacy reasons] We wish you every success with your business, and if you change the name of the website please let us know!! Love and best wishes, Louise, Milly and Holly |
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Dear Hayley
It seems a long time ago that I contacted you in search of the perfect diamond. After much trawling around the High Street stores, I resorted to the Internet and found your site. It was refreshing to find somebody who actually knew what they were talking about. I cannot thank you enough for your help and advice in finding the perfect engagement ring. As you may remember I collected the ring just a few days before Christmas and I had to hold on to it for three months - before proposing. It was not only hard to hold onto it for that length of time but it was also very difficult to conceal and not talk to anybody about, nevertheless, I managed it. We have just returned from the Maldives where I hired a catamaran for the day to take us to a deserted island for a picnic/champagne lunch. It was the perfect location and setting, with the perfect woman and the perfect ring (which you helped me choose). Its sparkle was matched only by Mandy's eyes as she said yes. We are now planning our wedding in Grenada for 2005. I would once again like to thank you for all your help and I would not hesitate to recommend your company to others. If you wish to use these comments in your testimonials, please feel free to do so. You may be interested to know that we have had the ring valued for insurance purposes. It was valued at £3,275 which is a lot more than I paid for it. Good luck with the business - who knows I may be back for more jewellery to match!!! John Hi Hayley Just wanted to add my thanks to the bottom of this email. What a stunning ring. To say that I had a coat hanger in my mouth is an understatement. I was truly amazed. Firstly I cannot believe that John spent three months researching the ring/diamond and I knew nothing about it and secondly to take it on holiday again without my knowledge (when I packed the suitcases!) and the fact that he hid the ring in his bedside cabinet - and I didn't even think to look!! I still had no knowledge of what he was up to even when we got on the catamaran - I just thought that he had hired it for the day to celebrate our two years together (which he did & more). The diamond in the ring is mesmerizing - I find myself just starring at the beauty of it. We have since compared it to High Street rings - there is no comparison at all. I feel like I want to place my ring in the window to show them all up! The comments keep coming on how much the ring sparkles and what a beautiful stone it is - they're right and its mine! Thank you for all the help and assistance you gave John in choosing such a beauty - he may be back for the ear-rings and necklace to match - if I'm a good girl!! ha ha. Kindest regards Mandy |
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As buying an engagement ring is something we all hope we will only do once, most buyers will not know what to buy or where to buy from. This makes the internet an ideal place to look for a ring as you can take your time to see what is on offer without being hounded by condescending salespersons. However, buying over the internet is another matter - will it be what it is supposed to be, when will it turn up, will it turn up at all? As someone who took the plunge with DiamondHunt.co.uk I can answer yes, yes and yes. DiamondHunt.co.uk secured the exact diamond that I had requested before they debited my Visa card. They weren't able to meet the delivery date that I had originally requested and they told me this up front rather than agreeing and delivering late. We agreed a later date and they delivered on time. I also found DiamondHunt.co.uk were proactive in offering sound advice on the setting and the ring size (a potential minefield). My experience with DiamondHunt.co.uk has been entirely positive and I recommend their service without reservations."
Best Regards Robin |
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Dear Hayley,
I would like to take this opportunity of writing a short note to thank you for all your help and advice when I purchased my fiancée’s diamond engagement ring. Having spent many weeks looking at stones and settings at various shops throughout the South West, I had an understanding of the Colour, Cut, Clarity and Carat weight I ideally wanted. Discussing my requirements with the ‘High Street’ shops was a mixed experience. Some were very helpful and others were not. Having a good budget for the ring, I was after something very special. Indeed one shop in particular obtained three or four stones for me to look at and I was at the point of placing the order. This one shop told me the price for the ring of my choice would be £12,500 – apparently a good deal as it would be sold to order. By a turn of luck I was trying to get some information on the ‘GIA’ - the organisation who every reputable shop had to certificate their diamonds. Not wanting to be misled, I made this a focal point of my search criteria. This led me to ‘DiamondHunt.co.uk ltd’ who after some hesitation I rang to see what their selection and prices would be. More out of curiosity than anything, as I had pretty much made up my mind to buy the ring I had seen in Bournemouth at £12,500. Hayley asked me exactly what I was looking for and her knowledge over the telephone made it clear she knew exactly what she was talking about. I must admit, this appeased me somewhat as I have never bought anything of value without actually seeing it first and I had visions of a company taking money and then ripping me off! Hayley phoned me back with some options for the choice of stone along with prices. At this point I didn’t know what to think, as the prices were considerably cheaper than what I had been seeing on the ‘High Street’ in reputable outlets. I decided to go with it and took a leap of faith. This has been quite possibly the best decision I made in a long time. From the point of placing the order over the telephone, everything went like clockwork. I rang Hayley a couple of times each week and at no time was made to feel uneasy or like I was pestering anyone. Indeed each of my questions on the progress was answered quickly. At the point I received the image of my chosen ring and another e-mail with the Fed-Ex tracking number I actually wondered why I had any concerns at all to begin with! The ring arrived exactly as promised and it did not disappoint. Notwithstanding the fact my fiancée adores it – I have been rewarded financially as well. The ring was valued at some £5,500 more than what I had paid for it! What a fantastic result. On this point, I did ring the original shop in Bournemouth, who then said they would sell me their ring for £9,500. This was £3,000 less than they originally tried to sell it for. I quickly recognised I had very nearly spent a lot more than I needed to. The fact the ring I bought from DiamondHunt.co.uk was still cheaper than this reduced price is once again testament to the value for money I received. I would have absolutely no hesitation in recommending Hayley and her company to anyone. The service was first class and excellent value for money. A satisfied customer. |
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Hi Hayley, Having finally been given the girl of my dreams, I soon wanted to propose. She wanted me to choose a ring myself which delighted me because the kind or ring I wanted to buy was similar to what I knew she wanted. It also gave me the opportunity to search for a flawless, colourless diamond to speak of purity and perfection, and so it would sparkle brilliantly. When I enquired of the high street jewellers, I was dismayed to find that they were apparently unable to source such diamonds, and displayed a lack of knowledge and appreciation of what I was looking for. I turned to the internet with a view to researching how to obtain such a stone, and was delighted to discover DiamondHunt.co.uk. Hayley was instantly very helpful and able to identify with my requirements very easily. Furthermore, this allayed my fears of making such an important decision using the internet. She sourced me a beautiful diamond and setting and I had even more confidence when a local trustworthy jeweller valued the ring at £6,950 - wow! - almost twice what I paid. When the day came to propose, Gillian was absolutely delighted and it was just what she wanted, and it was also quite unique! (She also loved the presentation box which lit up when she opened it - a great touch!) Thank you Hayley and Steve for the super service and for helping to make our engagement such a joy. I would certainly recommend DiamondHunt.co.uk to anybody considering such an important purchase. (Just to close, I would confirm that I have since recommend your site and would continue to do so.) Kind regards Paul J |
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Hi Hayley, I would like to take this opportunity to express my pleasure with the service and help which you have extended to me throughout my purchase. This was the first time I had purchased a diamond of this value let alone on the internet. However any reservations which I may have initially were soon put to rest under your expert guidance and totally professional approach. It was not only your knowledge and advice that guided me to my decision but also your friendly manner and the fact that you always had time to talk me through any queries that I had, infact I almost felt like you had been assigned to me personally ! (and I probably acted like you had to ! ) I look forward to getting the ring valued on the high street and will let you know the outcome as I anticipate a value considerably higher than the amount which I paid now that I have seen the ring. I would certainly recommend buying a diamond this way as the personal service and "Tailor made" approach far surpass those of a high street "chain" and the financial benefit of getting much more for your money make it illogical to do it any other way! As you know the ring is a 5th anniversary gift for my wife Jayne and I am as excited about giving it to her as I am sure she will be about receiving it! It is truly stunning and you were soooooo... right about the cut, it's dazzling and gives off a "fire" even in subdued light! so you can imagine how it sparkles in decent light ! I am extremely happy with my choice and once again many thanks for all your help without which I would probably still be "surfing" the net and trying to make sense of all the information there or maybe I would have "played it safe" and payed over the odds for a far inferior stone ! ( I wonder just how many people do that ? ) . I wish you and Steve ( thanks to you to mate!) all the success that you deserve and if Jayne ever feels as generous as I did then I'm sure she'll be in touch !!! Kind regards and appreciation, Neil Nothing Speaks louder than a personal testimonial, and Neil recently sent us this message; Hi Hayley, I don't know if you remember me but you & Steve sold me a lovely 1.07 ct "brilliant" cut solitaire in 18ct gold. If you remember it had a really nice cut and was of VS2 clarity ? Anyway its the 1st testimonial on your website. I thought you may be interested to know that we had it valued at a very reputable local jeweller (not a chain) who specialises in high quality stones. He has valued the ring at £5,760 !!! we were stunned to say the least. We knew it would be worth more than we paid but were not prepared for that! Jayne was floating all the way home from the jewellers! and hid it from view until we added it to our insurance!!! It really is daft to pay high street prices for inferior stones and if any further proof were needed then this is it ! Once again thanks for everything we wish you both every success for the future. Neil |
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A superb princess cut solitaire engagement ring set in 95% platinum for a gentleman in Southampton. Weighing 0.43 carats, 'E' in colour and VS1 in clarity.
Hayley, Good evening and my apologies for taking so long to write and thank you for the excellent service I received from you at DiamondHunt.co.uk I cannot express how pleased and relieved I was to be treated on such a personal level when dealing with what was in effect, one of the most important purchases of the year for me. I can only assure anyone who is a bit wary of the 'leap of faith' it takes of a buying over the internet of what a fantastic service you provide. You were correct in that maxine and I could not have possibly been disappointed with the ring and it has turned out to be far superior to anything we could have found in the High Street of the same value. Please use this letter as testament to your professionalism and I wish you all the best in future online trading. Kindest regards, Mark & Maxine. |
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This is a brand new ring mounting called a 'Tension Setting' which can be used for any shape stone. The tension setting allows more light to pass through the diamond and helps to accentuate the diamonds sparkle. This diamond was 0.54 carat, SI1 clarity, D coloured Emerald cut.
Hayley, I thought I would give you an e-mail to thank you for all your help in choosing an engagement ring. I am glad to say Margi said yes, and has not stopped admiring the ring since she got it. It really is perfect and both of us can not thank you enough for the help & advice you have given me. We will get back in touch shortly with a full testimonial for your business as the service provided was second to none. Thanks again Andrew Hayley Thank you for all the help and assistance you gave Andrew in creating the engagement ring (tension setting as shown on the website). I know he has already replied to thank you but I just thought I'd add my praise to his! Ever since his proposal (in the darkness, so lights in boxes is a brilliant idea!), I have been receiving compliments on the ring. Not only have thesebeen from friends and family, but from random people (including the woman who served me in the supermarket last week!) who seem unable to prevent themselves from commenting on it. For myself I can only say that I'd never imagined such a brilliant sparkle was achievable, or that it was possible to love a piece of jewellery quite so much. I cannot thank you or praise you highly enough. (I'm also told that you were offering to hand deliver it to Inverness, which is some service from Peterborough!) Many thanks once again, and I wish you and your business all the success in the world (we are spreading the word in the Highlands!) Margi |
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A beautiful emerald cut solitaire engagement ring set in 95% platinum for a gentleman in Hampshire. Weighing 1.17 carats, 'E' in colour and VS1 in clarity.
Hi Hayley, Sorry I haven't contacted you before. I went out to the US for a couple of weeks in June to do the deed!! I have only been back for a short while. It was all very romantic. I managed to arrange my proposal so that the lights could be put out when I opened the box. Taylor absolutely LOVES the ring. For some bizarre reason, wherever she goes now, her left hand has a mind of its own and keeps waggling under people's noses. I can't imagine why. Oh by the way, she said YES. How could she say no? Before I started looking into diamonds and before I had actually looked at one, I must confess that I didn't really see the attraction. What could be that good about a piece of crystalline carbon? But having the ring for so long before taking it out to the US completely changed my opinion. I found it mesmerising. She was very luck I gave it up! When she gets it appraised for insurance purposes, I will gladly write a recommendation of your company. Trust me, Taylor and I are very happy with DiamondHunt.co.uk. I had a diamond specialist in the UK give it a quick look before I went out to the US and he was stunned by the price and congratulated me on my good fortune. (Secretly he was worried about the competition!) The jeweller we have making our wedding rings loves the idea of the light in the box. He has never seen one before and will most probably be looking into doing something similar. Thank you for everything you have done. You have two very happy customers All the best Tony |
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